Data traffic is returning to normal levels. If you are still experiencing connectivity issues, please log a ticket with our support team at support@ionlinesp.com.
Oct 08, 1:04 PM
Monitoring
We are seeing data sessions recover following a fix implemented by the upstream provider, who identified the cause of the issue. We will continue to monitor the situation to confirm stability.
Oct 08, 12:41 PM
Investigating
We are currently investigating reports of connectivity issues affecting data traffic for some users in the United States. Our team is working with our upstream provider to identify the cause and restore service. Further updates will be provided as more information becomes available.