Data traffic is returning to normal levels. If you are still experiencing connectivity issues, please log a ticket with our support team at support@ionlinesp.com.

We are seeing data sessions recover following a fix implemented by the upstream provider, who identified the cause of the issue. We will continue to monitor the situation to confirm stability.

We are currently investigating reports of connectivity issues affecting data traffic for some users in the United States. Our team is working with our upstream provider to identify the cause and restore service. Further updates will be provided as more information becomes available.

All services are restored.

The issue has been resolved, and subscribers have reconnected. If you’re still experiencing problems, please reboot your device. If the issue continues afterward, contact our Support Team at support@ionlinesp.com.

Data sessions are restoring. We will continue monitoring.

We are currently investigating reports of connectivity issues affecting a subset of mobile devices. Our team is working to identify the cause and restore normal service as quickly as possible.